Non-Emergency Medical Transportation in Westchester County — Complete Guide

For many Westchester County residents — particularly seniors and those managing chronic conditions — reliable transportation to medical appointments is essential to health and quality of life. Non-emergency medical transportation (NEMT) ensures patients get to their appointments on time, every time.

What is Non-Emergency Medical Transportation?

Non-emergency medical transportation (NEMT) provides door-to-door transportation for patients who need to reach medical facilities but don't require an ambulance. Common uses include:

• Regular dialysis treatments (often 3x per week)
• Chemotherapy and radiation therapy sessions
• Physical therapy and rehabilitation appointments
• Specialist visits and follow-up care
• Hospital discharge transportation
• Routine doctor and dentist appointments

Medical Facilities We Serve in Westchester County

Ernie's Taxi provides non-emergency medical transportation to all major Westchester County healthcare facilities including:

• Westchester Medical Center (Valhalla)
• Northern Westchester Hospital (Mount Kisco)
• White Plains Hospital
• Greenwich Hospital (Greenwich CT)
• Phelps Hospital (Sleepy Hollow)
• NewYork-Presbyterian Hudson Valley Hospital (Cortlandt Manor)

Why Choose Ernie's Taxi for Medical Transportation?

Reliability: Medical appointments can't be missed. Our drivers are punctual and dependable — especially important for recurring treatments like dialysis.

Compassion: Our drivers understand that medical transportation clients may be dealing with serious health challenges. We treat every passenger with dignity, patience, and care.

Fixed rates: For patients on fixed incomes or tight budgets, our predictable flat rates make medical transportation affordable and budget-friendly.

Setting up recurring rides

For dialysis, chemotherapy, radiation or physical therapy, tell us the days, the appointment times and roughly how long each session runs. We put the rides on a standing schedule, so you do not need to call every time, and we adjust when the clinic changes a time.

What we can and cannot do

• Folding wheelchairs, walkers, oxygen concentrators and a family member or aide ride along at no extra charge.
• Drivers help you to and from the door and allow extra time at pickup.
• We do not operate wheelchair-lift vans or stretcher vehicles. If you must travel seated in a power wheelchair or on a stretcher, an ambulette company is the right provider, and we will tell you so on the phone.

Hospital discharges

Discharge times are hard to predict. Call when the nurse gives you an estimate and we will schedule the pickup; if the time slips, call again and we will move it. Local rides run 6 AM to 10 PM daily within about 15 road miles of our Mount Kisco, Yorktown Heights and Mohegan Lake bases, which covers Northern Westchester Hospital, NewYork-Presbyterian Hudson Valley Hospital, Westchester Medical Center and White Plains Hospital. Longer medical trips, for example to Manhattan hospitals, are booked like any long-distance ride.

Frequently asked questions

Can you take a folding wheelchair?

Yes. Folding wheelchairs and walkers go in the trunk at no extra charge, and the driver helps you in and out of the car.

Do you have wheelchair-accessible vans?

No. We do not operate lift-equipped vans. For travel seated in a power wheelchair or on a stretcher, an ambulette company is the right choice.

Can a family member ride along?

Yes, a companion or aide rides at no extra charge.

Do you accept Medicaid for medical rides?

Call us at (914) 666-7373 to ask about payment for your situation. Our standard rides are paid by cash or major credit card.

Book Medical Transportation in Westchester

Call or text (914) 666-7373 to arrange non-emergency medical transportation in Westchester County. We accommodate recurring schedules for dialysis and other regular treatments.